Comprehensive Marketing Cloud Support and Training | KELL Partners
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MARKETING CLOUD SUPPORT AND TRAINING

Marketing Cloud Support and Training

Salesforce’s Marketing Cloud platform provides tremendous flexibility and functionality to better engage with your key stakeholders. KELL provides support services to help resolve technical and configuration challenges in your Marketing Cloud instance so your team can focus on their Campaign goals rather than their technology.

The benefits of our Marketing Cloud Support include:

Solution-level support to diagnose issues across Marketing Cloud products and Salesforce CRM

Certified Marketing Cloud experts who also have expertise in education and nonprofits

Easy access to experts via online case management or live phone support

Identification of Marketing Cloud training issues and recommendations for tailored training

Comprehensive
Marketing Cloud
Solution Support

Every Marketing Cloud instance is different based on the features it includes, its configurations, and how it fits into the overall Salesforce technology stack. At KELL, our Marketing Cloud Support services offer a broad scope of expertise, so we can help with issues directly related to Marketing Cloud and problems that arise from how it interacts with other Salesforce components and configurations.

Marketing Cloud
Industry Expertise

Our team brings certified Marketing Cloud expertise to your organization and years of working exclusively with educational institutions and nonprofits. We understand your challenges and speak your language, and we can serve you better because of it.

Marketing Cloud +
Industry Expertise

Our team brings certified Marketing Cloud expertise to your organization along with years of working exclusively with educational institutions and nonprofits. We understand your challenges and speak your language, and we can serve you better because of it.

We Make It Easy To
Connect With Us

Our Marketing Cloud Support team wants to help you when you’re having issues, so we make it as easy as possible to connect with us via phone, email, and online channels. You can submit cases using an easy-to-remember email address, and we’ll accept phone cases during business hours when you need to talk through your issues live.

Marketing Cloud
Support Training

Sometimes, recurring technical issues are best addressed with targeted training for your users. KELL’s Marketing Cloud support team can help identify indications that your team could benefit from additional training and help tailor a plan for your team that aligns with your goals and budget.

Why Choose KELL Partners for Your Marketing Cloud Support and Training?

When you collaborate with KELL Partners, you acquire a team of Salesforce experts who are your go-to partners for all your most important Salesforce data services. Our mission is to help you go further and faster with Salesforce by delivering the right technology for your nonprofit or educational institution. We utilize our vast experience as a long-time Salesforce Marketing Cloud specialist to teach your team the ins and outs of the platform and how you can leverage it to best meet your needs. Whether we are providing expert Marketing Cloud Support training or diagnosing issues across Marketing Cloud products, the KELL team works tirelessly to help your business grow, thrive, engage, and align more appropriately on best practices and strategies within Salesforce. 

We work with companies on a national level, helping them to create one on one experiences with their customers to ensure they continue to engage with their organization. If your business has been looking for a trusted partner who can help you connect with your customers on a more personalized level and understands the impact that Salesforce can have on your organization, reach out to us today at (512) 851-8411.

Marketing Cloud
Training

Sometimes, recurring technical issues are best addressed with some targeted training for users. KELL’s Marketing Cloud support team can help identify signs that your team could benefit from additional training and can help tailor a plan for your team that meets your goals and budget.

EXPERT TIPS

How To Know When To DIY Or Hire A Salesforce Expert

We outline 5 key scenarios to help you weigh your options.

EXPERT TIPS

How To Know When To DIY Or Hire A Salesforce Expert

We outline 5 key scenarios to help you weigh your options.

Resources You Might Like

Learn more about best practices and strategies to set
up and administer Marketing Cloud.